Privacy Policy

Last Updated: 2 August 2026

At Draped in Dreams (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, create an account, place an order, or interact with us.

By using https://drapedindreams.in , you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Mobile phone number
  • Billing address
  • Shipping address
  • Account login details (if you create an account)
  • Messages or inquiries sent to customer support
  • Product reviews or feedback

b. Order and Transaction Information

When you make a purchase, we collect:

  • Products ordered
  • Order value
  • Payment method
  • Transaction or payment confirmation details
  • Delivery and fulfillment information

Note: Payment card details are processed securely by third-party payment gateways. We do not store your complete debit or credit card information on our servers.

c. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Cookies and similar tracking technologies

E-commerce websites commonly collect contact, order, and device information for order fulfillment, customer support, analytics, and fraud prevention purposes.

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2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Manage your account
  • Improve our website and services
  • Personalize your shopping experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal and regulatory obligations
  • Send promotional offers and marketing communications (only where permitted by law)

3. Marketing Communications

If you subscribe to our newsletter or provide consent, we may send you promotional emails, SMS messages, or other marketing communications.

You can opt out at any time by:

  • Clicking the “Unsubscribe” link in emails, or
  • Contacting us through our website.

Even if you opt out of marketing messages, we may still send you transactional communications related to your orders or account.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Enable website functionality
  • Analyze website traffic and performance
  • Improve user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only to the extent necessary to operate our business, including:

  • Payment gateway providers
  • Courier and shipping partners
  • Website hosting providers
  • Analytics services (such as Google Analytics)
  • Customer support and communication tools
  • Legal or regulatory authorities when required by law

These service providers are expected to protect your information and use it only for the services they provide to us.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Maintain business and tax records
  • Resolve disputes
  • Enforce our agreements
  • Comply with applicable laws

When the information is no longer required, we will delete or securely anonymize it where reasonably possible.

8. Your Rights

Subject to applicable Indian laws, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be processed or stored on servers located in India or in other countries by our service providers. We take reasonable steps to ensure that such processing is carried out with appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updated version will be posted on this page with the revised Last Updated date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us through the contact information available on our website:

Draped in Dreams Website: https://drapedindreams.in