TERMS AND CONDITIONS

Last Updated: 2 August 2026

Welcome to Draped in Dreams. These Terms & Conditions govern your access to and use of our website, products, and services. By using this website or placing an order, you agree to be bound by the terms stated below.

1. About Us

This website is operated by Draped in Dreams. Throughout the site, the terms “we”, “us”, “our”, and “Draped in Dreams” refer to the owner and operator of this website.

Website: https://drapedindreams.in

For customer support, please contact us through the details provided on our Contact Us page.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate and complete information when creating an account or placing an order.

3. Products and Product Information

We make every effort to display our products, colors, prints, and designs as accurately as possible. However:

  • Actual colors may vary slightly due to screen settings and lighting.
  • Handmade, printed, or ethnic garments may have minor variations, which are not considered defects.
  • Product images are for illustrative purposes only.

We reserve the right to modify, discontinue, or update any product without prior notice.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without prior notice. The price applicable to your order will be the price displayed at the time of purchase.

5. Orders and Acceptance

When you place an order, you will receive an order confirmation email or message. This confirmation does not constitute acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order,
  • Limit quantities purchased,
  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other legitimate reasons.

If payment has already been made for a cancelled order, the amount will be refunded to the original payment method.

6. Payment

We accept payments through secure third-party payment gateways supported on the website, including debit cards, credit cards, UPI, net banking, wallets, and other available methods.

We do not store your complete card or banking details on our servers.

7. Shipping and Delivery

  • Orders are usually processed within the timeframe mentioned on the website.
  • Delivery times may vary depending on your location and courier service availability.
  • Delays caused by weather, strikes, natural disasters, transport disruptions, or other events beyond our control are not our responsibility.

Risk of loss passes to the customer upon delivery of the product to the shipping address provided.

8. Returns, Exchanges, and Refunds

Our return and exchange policy is available on the Returns & Refund Policy page and forms part of these Terms.

In general:

  • Items must be unused, unwashed, and returned with original tags and packaging.
  • Customized, altered, or made-to-order products are not eligible for return unless received damaged or incorrect.
  • Refunds are processed after inspection and approval of the returned item.

9. Cancellations

Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible and the return policy will apply instead.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos,
  • Brand name,
  • Product photographs,
  • Graphics,
  • Text,
  • Designs,
  • Artwork,
  • Layout and visual elements,

is the property of Draped in Dreams and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.

11. User Conduct

You agree not to:

  • Use the website for any unlawful purpose,
  • Attempt to gain unauthorized access to the website or servers,
  • Upload malicious code, viruses, or harmful content,
  • Interfere with the functioning of the website,
  • Use automated tools to scrape or extract data without permission.

12. Limitation of Liability

To the maximum extent permitted by law, Draped in Dreams shall not be liable for:

  • Indirect or consequential damages,
  • Loss of profits, revenue, or data,
  • Delays in delivery caused by third parties,
  • Minor variations in color, texture, or design,
  • Website interruptions or technical errors.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for that product.

13. Indemnification

You agree to indemnify and hold harmless Draped in Dreams, its owners, employees, partners, and service providers from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website or violation of these Terms.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Services

The website may contain links to third-party websites or use third-party services such as payment gateways, shipping providers, analytics tools, or social media platforms.

We are not responsible for the content, policies, or practices of these third parties.

16. Force Majeure

We shall not be held responsible for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, floods, fires, pandemics, government restrictions, power failures, or transportation disruptions.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

18. Changes to These Terms

We may update or revise these Terms & Conditions at any time. Changes will become effective immediately upon posting on this page.

Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information available on our website:

Draped in Dreams Website:https://drapedindreams.in